Mallé Technical support and professional services are available to assist with deploying, administering and troubleshooting the entire Cybersecurity products portfolio. We use the Intrusion Detection System/ Intrusion Protection System (IDS/IPS), which is a safety and security system to protect the brand and assets of our customers across the world. From hardware and software set-up and optimization to system tracking and performance evaluations to 24/7 technical services and managed SOC, we provide all the services you need to maintain the security, health, and competence of clients’ networks. Our custom Cyber Security Services comprehends your network services, keeps the system secure, updated and regularly monitored. In addition to software and hardware updating, remediation and procurement, we also keep them protected with 24-hour support, monitoring and system management. Generate a competitive advantage in your industry using the latest technology and Cyber Security. Our Cyber, System, & Center Security team uses the risk management methodology established in the Capability Maturity Model Integration (CMMI) Risk Management Process Area, adapted to the NIST SP 800-37 Risk Management Framework (RMF).
We cover support services given below:
- Technical help desk support: 24×7 technical support via phone and email and is available through the purchase of maintenance plans.
- Training: Several instructor-led formal and informal courses. Courses target specific roles, such as administrator, user, and developer.
- Installation and configuration: Service comprises conducting site surveys, delivery to user sites, and oversight of hardware installation, test, and acceptance at a user site.
- Rapid prototyping & Custom development: Require fast delivery of a custom capability, or need a specialized filter for a rare file type.